Contact

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ARROW® USA

100 Arrow Drive,
New Haven,CT 06536-0915
Phone: (800) 839-3157
Fax (800) 421-6615
customercare@assaabloyrss.com

Orders and Customer Care Department:

Arrow® Lock & Door Hardware
P.O. Box 3075
Salem, VA 24153
Phone USA 800-839-3157
Fax 800-421-6615

Canada - Waterloo Office

Phone Canada 888-633-3264
Fax 888-263-3326

Canada - Montreal Office

Phone Canada 888-327-2027

Fax 514-341-2424

Invoice Payments Only

Arrow® Lock Accounts Receivable
P.O. Box 640711
Pittsburgh, PA 15264

Return Goods Only (RGA# Required)

Arrow® Lock & Door Hardware
100 Arrow Lock Drive
New Haven, CT 06511

Where to Buy

Locate an ASSA ABLOY dealer near you to learn more about Arrow products and to order at wholesale prices. Our extensive distribution network is located throughout the United States. Local sales representatives are also ready to assist you.
Locate a Distributor >

Find a Salesperson

Locate an ASSA ABLOY sales represenative near you to learn more about Arrow products. Our extensive sales network is located throughout the United States.
Locate a Sales Representative > 

Customer Service & Technical Product Support

Our Customer Service and Technical Product Support teams are here to assist you with any questions you may have. 
Contact a Customer Service Representative >